Where should I direct any questions or concerns?
Please feel free to reach out to us anytime using our contact form. A member of our customer service team will respond to you shortly, typically within 24 hours of receiving your message
How will your clothes fit my child?
Please see our size charts
How should I wash my Alif Tots products?
Our products are made from Viscose Bamboo, and we suggest washing them on cold/gentle cycle inside out. Lay flat to dry for optimal longevity or dry low and cool iron if needed. Follow our all-care tag.
Bamboo Viscose is known to be buttery soft and the softer the fabric may lead to more pilling, which is common. Lay flat to dry really keeps the fabric new. Most moms prefer to line dry for optimal texture and lasting color.
Due to the delicate nature of our fabrics, we recommend NOT to wash with other items that have zippers, buttons, Velcro, or hardware. Snagging may occur. Wash separately from other baby items.
What is the return policy?
You can view our return policy in detail here
What is the estimated shipping time for my order?
Orders are typically processed and shipped within 2-3 business days after your order is received. Once shipped, delivery can take anywhere from 5-7 business days, depending on the shipping carrier and your location.
Where do you ship from?
All orders ship from Ontario, Canada.
Are you open to work with Collaborators and Influencers?
Most definitely! We love working with collaborators and influencers, just email us at info@aliftots.com.
How can I do wholesale?
Please see the wholesale tab on our website to apply for wholesale.